Privacy Policy

1. Information We Collect

When you shop on Aangan Aura, we collect only the necessary information to fulfill your sacred order:

• Contact & Shipping Data: Full name, delivery address, pincode, mobile number, and email address.
• Consecration / Sankalp Data (Optional): Gotra, birth star (Nakshatra), or date of birth provided willingly for customized Pandit energization rituals.
• Transaction Records: Order items, invoice amount, payment status, and order date.
• Technical Diagnostics: IP address, browser type, and anonymous cookies to maintain shopping cart items.

2. How We Use Your Information

• To perform sacred Vedic energization rituals tailored to your order.
• To print shipping labels, pack, and deliver items to your doorstep via express couriers.
• To send automated order confirmations, AWB tracking updates, and delivery alerts via SMS and WhatsApp.
• To provide prompt customer support and resolve order inquiries.
• To detect and prevent fraudulent transactions or fake COD orders.

3. Payment Security & PCI-DSS Compliance

All online financial transactions are processed through India's leading PCI-DSS Level 1 certified payment gateways (such as Razorpay and Cashfree). Aangan Aura never sees, handles, or stores your credit/debit card numbers, CVVs, UPI PINs, or net banking passwords. All payment communications occur across encrypted, tokenized channels.

4. Absolute Prohibition on Data Selling

We hold a strict zero-tolerance policy against marketing spam and privacy intrusion. We do NOT sell, rent, license, or barter your personal telephone numbers or emails to third-party telemarketers or ad brokers. Your delivery address is shared exclusively with our logistics delivery partners (Delhivery, Bluedart, etc.) strictly for package transportation.

5. Your Rights & Grievance Officer

Under India's DPDP Act, you have the right to request access to your personal data, request correction of inaccurate records, or request account erasure. To exercise your rights or file a privacy concern, please contact our designated Grievance Officer: